The Product is owned and operated by: St George Jacobite Syrian Orthodox Church, Melbourne (ACN 21 214 058 829)
We are committed to the protection of Your privacy while You use the Product.
“Company IP” includes, but is not limited to, the contents, layout, design, colours, appearance, graphics and imagery of the Website, Content and Materials as well as all copyrights, trademarks, trade secrets, patents and other intellectual property contained in the Product, Content and Materials.
“Content” means any content, writing, images, audiovisual content or other information published on the Product.
“Items” means any and all of the Product, Services, Content and Materials collectively.
“Materials” means any materials, information or documentation that We may provide to You in connection with Your use of the Services or Product including documentation, data, information developed by Us or owned by Us, and other materials which may assist in Your use of the Services or Product.
“Parties” means both You (the user of the Product) and Us (the owner of the Product) collectively.
“Personal Information” means information that we obtain from You in connection with Your use of the Product.
“Product” means the website including all pages, all sub pages, all blogs, all forums, all other connected pages and all other connected internet content whatsoever, the home page or main page of which is located at: *.jacobitechurchmelbourne.com.au or other domains as decided from time to time.
“Services” means any or all services provided by or on the Product.
“Third Party Links” means links or references to websites other than the Website, to content other than the Content or to materials other than the Materials, none of which are controlled by Us.
“Third Party Service Provider” means a third party, separate from Us or Our company but which provides services that assist Us in serving You. This may include but is not restricted to web hosting, IT services, security services, payment processing, deliveries, customer service, order fulfilment or other services.
“Us”, “We”, “Our”, “the Company” or “the Owner” refers to St George Jacobite Syrian Orthodox Church, Melbourne. It also includes any employees, affiliates, agents or other representatives of St George Jacobite Syrian Orthodox Church, Melbourne
“You” or “Your” refers to the user of the Website.
“Your Content” means any Content posted to or added to the Website, Content or Materials by You or by somebody authorised by You or doing so on Your behalf.
When You use the Product, We may collect information from You through automatic tracking systems (such as information about your browsing preferences).
In addition, We may collect information that You volunteer to Us (such as information that You provide during a sign-up process or at other times while using the Product).
In order to access some specific features of the Product, You are required to provide some Personal Information. During this process, We collect some of Your Personal Information, in the following manner:
We will not collect information that identifies You personally, except when You specifically volunteer that information to Us when using specific Product features. These specific Product features might include, but are not limited to:
receiving notifications by text message or email about events and promotions
receiving general emails from Us
commenting on Our content such as blogs, articles, photographs or videos, or participating in Our forums, bulletin boards, chat rooms or other similar features
In addition to any Personal Information that You are required to provide in order to access these additional Product features, in some cases You may be required to provide more specific information. For example, in order to make purchases, You may need to provide credit card information, billing information, and postal addresses.
From time to time We may request information from You to assist Us in improving Our Product, Services, Content or Materials. For example, We may ask You to answer some questions about Your demographics, Your shopping preferences, or Your other preferences in relation to the Product.
Cookies are small files stored on Your computer or mobile device which collect information about Your browsing behaviour.
Cookies do not access information that is stored on Your computer.
Cookies enable us to tailor our configurations to Your needs and preferences, in order to improve Your user experience.
Most internet browsers accept cookies automatically, although You are able to change Your browser settings to control cookies, including whether or not You accept them, and how to remove them. You may also be able to set Your browser to advise You if You receive a cookie or to block or delete cookies. However, if You do this, You may be prevented from taking full advantage of the Product.
5. HOW YOUR INFORMATION IS STORED
Please note that no systems involving the transmission of information via the internet, or the electronic storage of data, are completely secure. However, we take the protection and storage of Your Personal Information very seriously. We take all reasonable steps to protect Your Personal Information.
We use appropriate physical, digital, managerial and security systems to store Your Personal Information and to protect it against unauthorised access, destruction or disclosure.
6. THIRD PARTIES
We may provide some of Your Personal Information from time to time to Third Party Service Providers so that they can help us to serve You via the Product. In particular, We may use Third Party Service Providers to assist with information storage (such as cloud storage).
We may provide some of Your Personal Information to Third Party Service Providers for the purpose of analysing data or tracking usage. For example, We may use these services to find out where page requests come from, dates and times of page requests, details of any website that referred You to the Product and other details about Your usage of the Product. This information enables Us to understand patterns of usage of the Product, and to improve the Product.
We may use Third Party Service Providers to host the Product. If this occurs, that Third Party Service Provider is likely to have access to some of Your Personal Information.
We may use Third Party Service Providers to fulfil orders in relation to the Product.
Your Personal Information will not be sold or otherwise transferred to other third parties without Your approval.
7. COMBINING INFORMATION
We do not combine, link or aggregate any of Your Personal Information with other Personal Information of Yours which We are holding.
8. HOW YOUR INFORMATION IS USED
We use Your Personal Information to help us improve your experience with Our Product. We may use Your Personal Information for purposes including but not limited to:
donations and payment for services.
providing customer service to You.
9. MERGER, RESTRUCTURE OR SALE OF OUR BUSINESS
Part or all of Our business may be merged, restructured or sold including but not limited to through an ordinary sale of business or of stock, a corporate reorganisation, a change in control, bankruptcy or insolvency proceedings.
In the event that such a merger, restructure or sale occurs as described in the preceding sub-clause hereof, We may transfer Your Personal Information, including personally identifiable information, as part of that merger, restructure or sale.
10. INFORMATION YOU RELEASE
You acknowledge and agree that if You publish or submit Personal Information in publicly accessible sections of the Product (such as forums, bulletin boards, chat rooms, or other similar sections), then You are solely responsible for the release of that Personal Information and We are not liable or responsible in relation to the release of that Personal Information.
11. EMAIL OPT IN/OUT
12. ACCESSING, UPDATING AND CORRECTING YOUR PERSONAL INFORMATION
You have the right to request access to any of Your Personal Information which We are holding.
You have the right to request that any of Your Personal Information which We are holding be updated or corrected.
In addition, You should use the following procedure in order to request access or correction to Your Personal Information: Members can login to the Members Portal and update their information. Members are encouraged to do so to keep their details in the Church current. When there are issues, they may contact Vicar or Secretary via email or mobile.
13. CHANGES TO THIS POLICY
We take customer satisfaction very seriously. If You have a complaint in relation to Our handling of Your Personal Information, We will endeavour to handle it promptly and fairly. For Your information, an overview of Our complaints handling procedure is as follows:
Complaints and concerns are immediately attended to by the Vicar and/or Secretary. Complaints will be discussed further in the Management Committee and appropriate actions are taken.
If You have a complaint in relation to Our handling of Your Personal Information, You should use the following procedure to lodge Your complaint with Us: Any complaints or concerns may be emailed to [email protected] Describe the nature of your complaint including any relevant dates, people involved, any consequences that have occurred, and what you believe should be done to rectify the issue.
If You are not satisfied with Our response to Your complaint, You may refer your complaint to the relevant external dispute resolution organisation in Your area.
15. CONTACT US
M: +61 422 687 410
E: [email protected]
© Copyright 2021 St.George Jacobite Syrian Orthodox Church Melbourne. All Rights Reserved.